Now

Broadband with a helping hand.

We’re here to help. It’s what we do differently and what makes us great. It’s why we were founded in the first place after all. Whatever the problem, no matter the solution – we’ll do everything we can to get you and your tech sorted.

At Now we pride ourselves on helping you enjoy more of the internet and less of its frustrations. While our nationwide network delivers everything you'd expect, it's our ability to get closer to your home and its unique needs that sets us apart. Our plans come with unlimited access to our technical support team (don't worry, they speak your language). If it takes more than a phone call, our friendly team of Techsperts can come to your place and help get any issues fixed.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE PLANS NOW

Reliability	8.5
Speed	8.3
Support	8.7
Features	8.1
Value	8.3

Average from 557 reviews

Showing 371-375 of 557 items.

2022-03-01 15:06:16

Kay 8.6

We have been with Now since they came to Rotorua and have never had any issues. The customer service is excellent with no long wait times to speak to someone.

Pros

Great product and excellent customer service

Cons

price of modems to upgrade.

2022-02-23 05:55:22

Paul 8.8

Great customer service from NOW reps who willingly went the extra mile for me so I could collect my router. I chose NOW on their best service score and value via NZ Compare. They have lived up to that. Great tech support too.

Pros

Customer and Tech support

Cons

Router cost

2022-02-20 15:54:30

Caleb 3.6

A disappointing experience with NOW with several interactions with customer support. When I eventually left them for another provider, they over charged me and told me that the over charged amount would be cleared on the next invoice cycle. It didn't and they ended sending me a letter advising that I was going to be referred to their debt collector. It left a very bad taste.

2022-02-16 21:41:57

Maureen Gilchrist 9.0

It’s only because lve changed areas that l no longer have internet çonnection with Now
It was marvellous just to be able to make a phone call to get a problem fixed

2022-02-16 08:21:52

Margaret 8.6

The fact that I’ve just signed up for a second term with NOW should say it all: it’s your best deal for broadband.

Pros

Quick efficient service.

Cons

Zero.

Showing 371-375 of 557 items.

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year

20/11/2019

Kiwis are moving to NOW, for a new level of service and support

NOW broadband has won New Zealand’s ‘Best Customer Support’ for the second year running in Broadband Compare | TUANZ 2019 Awards. In an industry dominated by large market players, NOW broadband is achieving industry-leading growth by targeting its competitors where they’re not looking – service and support.

18/11/2019

Who are the best broadband providers for 2019?

Want to know which broadband provider offers the best Fibre plans? Or which has the best customer support? Or perhaps the best rural plans? Here are the best broadband providers for 2019.

31/03/2019

Get the most out of your fibre broadband experience

There are a range of factors that can affect your fibre broadband performance. Don’t suffer with a poor broadband service. Check out these tips to get the most out of your fibre broadband experience.

13/03/2019

NOW Broadband

Hawke’s Bay provider NOW Broadband is putting the service back into one of the biggest service industries. Having developed a pedigree in setting the bar for great customer service, their market leading NPS score, wealth...

11/02/2018

SPOTLIGHT: NOW Phone & Broadband

February's SPOTLIGHT focuses on NOW Phone & Broadband. A Broadband Compare Award Winning ISP we have highlighted the best NOW Broadband Deals and some of the key NOW features and benefits.

21/09/2017

Best Broadband Innovation Broadband Compare Awards 2017 - Finalists

The finalists in the Best Broadband Innovation category, sponsored by Chorus, of the Broadband Compare Awards 2017 have been named.

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