Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 364 reviews

Showing 226-230 of 364 items.

2018-04-22 02:35:14

Chris 3.6

My switch to Spark lasted only 3 months and was truly awful. From the first day our internet was dropping out regularly. I made several complaints and cases to get it fixed. Spark offered to send a new router, but never sent it. I got fed up waiting and bought a new one, finding the problem was on their end. Technician came out to visit, found a problem, and fixed a jack point in the wall, but never stayed long enough to see if that was the problem. Within an hour it was cra ...read more

Pros

Fast when working.

Cons

Terrible customer service, false promises, general 'care-free' attitude.

2018-04-19 07:59:41

David Ellis Monks 5.2

My old home plan was expensive to change or upgrade.

Pros

Friendly and (usually) helpful staff.

Cons

Unable to setup a plan for multiple devices

2018-04-18 11:17:10

Debbie 5.4

Charges are too much for only 60GB other providers do unlimited and we will be reviewing who we deal with. We were told that we get VDSL but this review shows that in fact we only get ADSL!

Pros

Better the devil you know!

Cons

Mobile plan does not roll over data and that is so poor! Call centres are hopeless so prefer to do chat but that takes so long but better than trying to speak with anyone! Going into the SPARK stores for help and guidan ...read more

2018-04-18 00:40:35

charmaine 7.0

could never get through to them on their pathetic ph service, the call back service they have doesnt ever seem to be on.

2018-04-12 07:25:24

rowena 6.0

I have been with spark for years and have stayed loyal but here fees are ridiculous so I'm opting out after 15 years.

Pros

Consistency

Cons

Customer service is out sourced and is painful. Broadband Slows down quite often at peak times
Price is high for what you get.

Showing 226-230 of 364 items.

18/06/2019

Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?

Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….

Spark New Zealand receive warning from Commerce Commission

23/05/2019

Commerce Commission warn Spark over price rise messaging – were you affected?

The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?

9/05/2019

How to watch the Rugby World Cup 2019

Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….

27/03/2019

Share No Evil browser extension launches to tackle online terror in NZ

NZ Compare is proud to support Share No Evil. Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa. With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.

Rural homes with broadband too slow to stream Rugby World Cup

15/03/2019

Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup

A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?

11/03/2019

Get ready to stream the Rugby World Cup 2019

Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders.