Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 364 reviews
Showing 271-275 of 364 items.
2017-10-24 11:29:28
Margaret Mortimer 7.2
We are not IT savvy and don't run into too many problems. We do think we pay way too much per month
2017-10-24 04:01:59
J Daly 5.0
Do not recommend. Have has Spark Wireless Broadband for well over a year. Was not any faster than copper (altho this was it's selling point). The landline continually cut out during conversations so we got rid of that thinking it might help. It didn't. Other people have also complained of this happening. Spark seemed unable to help with that problem. There is a limit of 120 GB per month and at $10 for 10GB for extra it is very expensive. Had enough and am looking at going back to copper
Pros
Does not need a wire to the house
Cons
Useless. Do not recommend. I do not understand why Spark keep on pushing Wireless Broadband so heavily
2017-10-21 02:00:49
PETER LIOW 3.4
Spark provided shocking customer service - very hard to get through to resolve connection issue and stung with fee for diagnosis report but had to make numerous attempts to get verbal understanding of report. Very poor service and exorbitant cost.
2017-10-20 11:55:16
Leenke Heunis 4.6
Constant issues with months without internet costing huge amounts of money for data on mobile
ALWAYS claiming issues are inside the house and always finding it to be outside after techie comes after weeks of efforts on my side
Pros
Easy to fall into the habit if Trustpower is your provider
Cons
Expensive
Easy to use way too much extra data as limitless data never works two days running
Hidden costs galore pushing accounts sky high
2017-10-18 21:01:08
Bud Ellis 6.8
There was not enough customer focus on Sparks part to ensure that they kept the business.
Pros
No technical issues .
Cons
Speed and no customer contact.
Showing 271-275 of 364 items.
Streaming rugby world cup for free
18/06/2019
Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?
Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….
Spark New Zealand receive warning from Commerce Commission
23/05/2019
Commerce Commission warn Spark over price rise messaging – were you affected?
The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?
How to watch the Rugby World Cup 2019
9/05/2019
How to watch the Rugby World Cup 2019
Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….
Share No Evil
27/03/2019
Share No Evil browser extension launches to tackle online terror in NZ
NZ Compare is proud to support Share No Evil.  Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa.  With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.
Rural homes with broadband too slow to stream Rugby World Cup
15/03/2019
Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup
A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?
Spark Sport Rugby World Cup
11/03/2019
Get ready to stream the Rugby World Cup 2019
Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders. 
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky  
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!
Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!
Get $20 every month off your 12-month HyperNet contract! Don’t miss out—sign up today!
Get $20 every month off your 12-month HyperNet contract! Don’t miss out—sign up today!