Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

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Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 364 reviews

Showing 331-335 of 364 items.

2017-03-23 03:10:47

Graham 3.2

SOOOOO UNRELIABLE, Stops working at least 6 times a day....

Pros

Cons

Has to be reset every hour as it always stops working.

2017-03-22 09:15:16

Lucy Sharplin 4.8

Intending to relocate to Kinloch near Taupo, a Spark technician recommended we try wireless broadband with 120G limit instead of unlimited data on ADSL system. At our previous address, we had Sky so 120G was adequate in his opinion. However, having cancelled Sky at the new home and using Netflix and/or internet instead,we are finding that we now require unlimited data. When we requested a switch back to ADSL, the Spark technician offered to send a Chorus rep to check that we ...read more

Pros

A few of the Spark technicians were helpful while others were not!

Cons

Insufficient broadband data for the needs of new and existing customers in the area,
Expensive having to buy 10G of data once the120G limit is exceeded: quickly!
With today's technology Chorus isn't doing the best job ...read more

2017-03-21 22:46:54

Tim 3.0

Steer clear. Spark is a large organization... you get all their problems as a result. Overcharging, long support wait times with less-than-experienced support crew (pretty basic "is the modem switched on" stuff).

They are con merchants in my book - quick to get you on board but v slow to give much back. $4.95 wiring maintenance (3.95 or free elsewhere).

Pros

ummm.... they have online support chat. If you can wait.

Cons

ΓÇó Drip-feed charging (lots of little add-ons which make for a big bill).
ΓÇó┬áNeed to keep your eye on their billing.
ΓÇó Less-than-transparent price increases.
ΓÇó Messy plan structure (deals that come and go and ...read more

2017-03-14 22:48:09

Gillian Stenhouse 7.0

Too long to get help. My friend and I tried for three day then gave up I paid for a private It guy still took him half an hour

Pros

Paying an Internet banking. All on one account.

Cons

Expensive

2017-03-08 06:07:17

Martyn 2.8

Totally inefficient websites for My Spark, when seeking help

Pros

Still wondering about this one

Cons

as above. Not good assistance when chatting on line for assistance. Huge delays on call backs. Not giving total info when asking about contracts and in this aspect I mean availability of types of phones.

Showing 331-335 of 364 items.

18/06/2019

Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?

Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….

Spark New Zealand receive warning from Commerce Commission

23/05/2019

Commerce Commission warn Spark over price rise messaging – were you affected?

The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?

9/05/2019

How to watch the Rugby World Cup 2019

Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….

27/03/2019

Share No Evil browser extension launches to tackle online terror in NZ

NZ Compare is proud to support Share No Evil. Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa. With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.

Rural homes with broadband too slow to stream Rugby World Cup

15/03/2019

Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup

A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?

11/03/2019

Get ready to stream the Rugby World Cup 2019

Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders.