We moved to Slingshot when Woosh was taken over by them a number of years ago. The transition from Woosh to Slingshot was a mess and to be fair still is. The customer service we have received from Slingshot rivals what you would expect from a third world country and they couldn't care less about their customers. We have had ongoing problems with our phone and internet access several years and the most recent phone outage has been for 7 days so far and is yet to be resolved. S
lingshot's service provision at times is so bad, that it is laughable to think they would actually expect any payment for what they actually provide their customers. They simple bury their head in the ground, blame Chorus and hope that it will all go away. The only thing they are going to do is continue to lose customers that will go on to give them negative publicity which is exactly what they deserve. Do yourself a favour and use an ISP that values their customers and can actually provide a service that is good value for money. ...read more
