Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

06 January 2020

Chrisi 1

The broadband connection isn't stable and continuously cuts out with constant router breakdowns and issues, along with poor range.
The speed slows down considerably when 2-3 devices are connected.
And their support agents either don't listen or update their notes for future issues.

Pros

N/A

Cons

Slow, unreliable connection, poor range, limited device use

05 January 2020

Simon Bennett 10

Had VDSL: service, speed, accounting - all good. Overall a great experience and would highly recommend them.

Pros

Cons

02 January 2020

Jason 1.4

100% Very bad customer service i see someone else has had the same problem when there is a issue they like to push the buck and not take responsibility and make out it's the customer's fault i do not recommend skinny at all this is the resson why i have gone to another company for better service and better business very happy with new company I'm with.

Pros

N/A

Cons

N/A

01 January 2020

Andrew Macfarlane 1.8

Constantly buffering took 1 1/2 hrs to watch 40 mins of a movie before I gave up. Apart from telling me I was getting tremendous data transfer, in fact some of the highest they'd seen, they weren't interested in fixing the problem.

Pros

Cons

Complete lack of interest in fixing my buffering problem almost certainly caused by a faulty modem

30 December 2019

Thomas 6.8

Great price and value just a little slow due to it beying wireless

30 December 2019

Missy Whitewood 7.2

Great company

Pros

Cons

29 December 2019

Stephen 7.6

Excellent ISP but cost is way out compared with others.

Pros

Cons

Cost at $129pm unlimited

27 December 2019

Stephanie Malcolmson 7

Been with Spark for years. Sadly had to leave as didn't have the best of deals for fibre. No credit offers no free months nothing. So have changed due to that.

Pros

Never dropped out. Never had any issues

Cons

Not the cheapest. No good offers

22 December 2019

Ken 8.2

Couldnt ask for more in way of reliability and service. Only moving as I cannot justify the significant pricing compared to other providers at present time.

Pros

All good

Cons

Not keeping on top of pricing structure.

20 December 2019

Matt 1

Worst company choice you could pick, once they have your money you matter next to nothing. Not reliable like at all. Lie about things, hang up on you alot, expensive compared. No support. Honestly anyone other company at all would be better for you

Pros

No longer with them

Cons

Everything about them

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