Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

02 June 2024

Timmy 10

Fast and Reliable Connection:
Hyperline offers impressively fast internet speeds. the connection remains stable and quick

Pros

The provisioning process is straightforward and does not require VLAN tagging. This simplifies the setup, making it easier for users to get their network up and running quickly.

Cons

Since Hyperline does not provide a router, customers need to set up their own. This might be challenging for users who are not tech-savvy or familiar with configuring network equipment.

01 June 2024

Nigel B 9.2

Awesome crew. Super easy to deal with. Friendly and polite. Reliable

Pros

Reliable service, quick support, easy to deal with

Cons

None

30 May 2024

Angela 9.4

Signed up in 2021, if I had any problems regarding my account, it was always sorted out with no problems .The people I have spoken with on the phone have always been helpful and professional .

30 May 2024

Jess 9.2

Have been with Now for several years now, at 2 different properties with Fibre. Have never had any major issues, and any issue is sorted out quickly and easily. Great service and good value. Totally recommended.

22 May 2024

Dhaval M 9.8

Amazing customer service and fast response.

21 May 2024

Tony Barnett 8.2

Been with Now since 2002. Always provided an excellent broadband service

20 May 2024

Chung 9.4

Chose Now as our ISP in Dec 2023 as they had a good sign-up offer. Haven't had any issues with the connection until last Friday arvo. Immediately got through to staff member over the phone who was friendly and quick to identify that the problem was local. They arranged for a tech to come the following morning who resolved the issue (which was caused by dodgy wiring done by builders).

Pros

Friendly knowledgeable staff, fast resolution. Stable and fast connection

Cons

Nothing so far.

20 May 2024

Maree T 10

Hotshot are awesome! They organised Chorus to install fibre at my house. Unfortunately Chorus was unable to install it without figging up my driveway so I contacted Hotshot. Received a full refund. I can't recommend the customer service enough. Totally wish I could use your service. Thanks very much anyway. You can be sure I will still recommend Hotshot to everyone I know

Pros

Cons

20 May 2024

Rowan Billing 10

Gold Standard in Customer service and product provision.

15 May 2024

Ronald Minnaar 8.6

The telephonic support is very very good and product knowledge just as good.

Pros

No problems since the problem has been rectified

Cons

No cons thus far

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