Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

24 October 2017
Allan Goulstone 7.8
I've nothing to compare it with.
24 October 2017
Margaret Mortimer 7.2
We are not IT savvy and don't run into too many problems. We do think we pay way too much per month
24 October 2017
Jennifer 10
I am so happy with Slingshot, I have been with Spark in the past & they are just a big rip off with many hidden costs not disclosed at time of application.
Slingshot were up front from day one, fantastic customer service, connection was prompt & problem free.
Pros
Selection of packages to suit client needs.
Great value for money.
Cons
None in my experience.
24 October 2017
Marg 9.4
Have been with them for over 10 years and have no complaints.
Pros
Extremely good support provided by phone.
Cons
Limited areas for Ultra Fast Fibre
24 October 2017
Grant price 5
Not very helpful when you finally get hold of somebody
Pros
Good prices
Cons
No good for gaming I found, they suggested I change provider
24 October 2017
Joseph Strickland 10
Been with these guys from i 4 free tried telecom (spark) and vodafone. Comes down to what each customer wants and needs. For me the services is what comes when things don't work and how to make it right. They all have there Pros and Cons but they are different for each of us. I look around and if I see something like, I am type of customer who will talk to my Provider first. This is the support I get when we can talk to each other, it's the history we have made with each other that keeps us happy not the prices. ...read more
24 October 2017
Iraani 5.2
Piss poor
Pros
Cons
Speed and connection keeps dropping out
24 October 2017
Dhruv Pahuja 1.6
Never going to unlimited internet again
Pros
Hidden charges and rip off Customer
Cons
Hidden charges
24 October 2017
J Daly 5
Do not recommend. Have has Spark Wireless Broadband for well over a year. Was not any faster than copper (altho this was it's selling point). The landline continually cut out during conversations so we got rid of that thinking it might help. It didn't. Other people have also complained of this happening. Spark seemed unable to help with that problem. There is a limit of 120 GB per month and at $10 for 10GB for extra it is very expensive. Had enough and am looking at going back to copper
Pros
Does not need a wire to the house
Cons
Useless. Do not recommend. I do not understand why Spark keep on pushing Wireless Broadband so heavily
21 October 2017
PETER LIOW 3.4
Spark provided shocking customer service - very hard to get through to resolve connection issue and stung with fee for diagnosis report but had to make numerous attempts to get verbal understanding of report. Very poor service and exorbitant cost.
Showing 10 of 2187 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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