Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

27 August 2017

les 7.6

100

Pros

100

Cons

slingshot offered better vlue

24 August 2017

Michael Patrick 3

Worst customer support I have ever encountered.

Pros

None to speak of.

Cons

When you change to another provider they wont allow the change to happen automatically as every other ISP does, instead you have to personally call them and cancel your account or they will continue to charge you for int ...read more

23 August 2017

Inayat 10

I am a very satisfied customer. Never had any issues. Customer service is 10/10

Pros

very fast internet

Cons

none

23 August 2017

Richard 10

I have recently joined Lightwire Rural Wireless, moving from ADSL and am very glad I did. IΓÇÖm easily getting 3x faster internet speeds and a more stable connection. The connection process was fast and easy, both the helpdesk staff and the wireless installer were friendly and helpful. Highly recommended!

Pros

Fast and Reliable connection.
Helpdesk are great

Cons

None, Im very happy.

18 August 2017

Chaedoo Jun 3.2

It is easy to get service but really hard to leave the ISP. I don't recommend this ISP unless you intend to stay in AKL in short period time.
Make sure getting a proper confirmation email( they are only available in email) even though you have submitted a request for disconnection.

Pros

No contract all prepaid

Cons

No direct contact support. Only email service available so that it is very hard to get proper service.

15 August 2017

Mark 3.4

Just rubbish service. The whole customer service via website doesn't work. Have just changed provider in frustration.

Pros

Price is OK

Cons

Service is terrible.

14 August 2017

Shaun 2.8

Really cheap.
Really annoying

Pros

Cons

Nat type is stuck on strict and cannot be changed

12 August 2017

Craig 2

Trialed their RBI 4G plan for 2 weeks - shocking congestion every night 5-10pm, mostly unusable during this time. They claimed upgrading router/switching band or tower will help - so whats gonna happen to that tower/band after they switch everyone over to it I wonder?? Basically lost confidence in their 4G platform and cancelled. Went back to Spark 4G which is much better in comparison. Company is a bit arrogant to deal with - I'm in ICT and if the same scenario had happene ...read more

Pros

Salesman was pleasant enough on the day but didn't let on, or genuinely wasn't aware our area suffered such high congestion.

Cons

Hard to contact - phones are always diverted to an answering service.
Word of advice to Full Flavour - don't rollout an online automated scheduling service on your website if it doesn't actually work or go to anyone... ...read more

10 August 2017

jim mckee 1.2

we are paying for broadband and a lot of the time the speed is 0.80 or less there is fibre on our road but they well not hook any one up to it so we have to put up with slow speeds and some times we can not get on line
all we get from them is they is nothing wrong with our gear its because you are 6k from the exchange and you are on copper then we get billed $140.00 for then to have checked the line

Pros

nothing going for them

Cons

all they are after is your money
very poor service

07 August 2017

Tomo 5.8

Hi
Slingshot routers only offer to 2.4G and not 5G - so Wifi speeds around the house are crap
They want us to upgrade to the $229 plan so we can have 5G
What a fucking joke
I have sent them an email asking them to provide the 5G capable router
Or I will cancel my subscription Request all monies payed be returned and move back to Vodafone to offer 5G

This is akin to theft and most Slingshot customers do know it

Perhaps you should/ could confirm this aspect of all ...read more

Pros

Smooth install
Speed and reliability are as expected great

Cons

No fffff........... 5g !!!!!

This technology has been available since Fred stopped pedalling his car!!