Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

07 July 2021

Richard Dennerly 9

Very helpful

Pros

Cons

06 July 2021

RWu 7

all been good for the last 12 months

Pros

Cons

03 July 2021

OG 2

New to Wireless Nation (WN)
Tried to watch the Test Saturday Night using Sky Sport Now and WN. Hopeless Finally it crashed

Pros

Cons

Hopeless signal finally crashed No such problems with previous provider

02 July 2021

Timothy Lau 8.6

They provided the better device than the SpaXx did. But the price is much cheaper, reliable. Although I still have to reboot the router/WiFi device, it takes only 3 to 4 months per reboot, rather than before ever single month.

Pros

Great value! Stable services!

Cons

Can’t think of any after I been using this for one year time.

02 July 2021

Luke Burke 9.8

Recently moved into a new flat, and signed up for broadband with Megatel. The connection was sorted on day 1, however we had some difficulty getting our third-party router to connect to the internet.

Called Megatel's helpline to sort it. Hold times were moderate (~15 mins), however once I got through the help I received was very useful, the technician was friendly, and they fairly quickly fixed my issue.

Can't comment on long term reliability, but the setup process was ...read more

Pros

Cheap, good customer service, easy first-time connection.

Cons

Website and customer portal unintuitive.

30 June 2021

Joanne Wright 4.2

With them for many years. Unhelpful and not considerate of our situation or assist in helping find a positive solution

Pros

Nothing to add

Cons

- expensive

29 June 2021

Graham 3.6

While cheap, it's not by a large margin. Support is abysmal and my so-called static IP has changed 4 times since February causing misery for people accessing remote resources. The cheap product isn't worth the absolutely terrible support they provide. Fine when it works, but god help you when there's a problem

Pros

Cheap, reasonably fast

Cons

Dreadful support and flakey configuration

27 June 2021

Kaden body 1

for the tweenty mins a day it work its is extremely slow and cant load a single page all day long , dont bother with gravity !

Pros

Nil

Cons

very Slow , only work twenty min a day if that can use it for anything

27 June 2021

Chris Bosworth 5

I chose Contact as a combined power and broadband provider as there was significant power & broadband savings over my existing suppliers Mercury and Spark. Both existing companies were invited to meet the competition but they declined...

Pros

Both daily line charges and unit power costs were lower than Mercury - the phone and broadband charges were around 25% better than Spark

Cons

The initial setup and communication with Contact could have been smoother.

25 June 2021

clare 8.2

i have only been a customer for a few months but no issues at all. loving it.

Pros

istant connection over web chat. friendly custer service and cheaper than my old provider

Cons

none so far

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