Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 March 2021

Suzanne Kaye Odinot 7

Just adding broadband to Contact Energy who provide our power.

Pros

Good price

Cons

None that I’m aware of

11 March 2021

Mike Lee 6.8

Sorry to leave provider as the service provided is to expensive

Pros

Efficient and responsive

Cons

Too costly

11 March 2021

Siva 1

Simply cannot recommend. They remotely operate from China and none of them speak English. Worst customer support and refuse to explain why their internet went down today. Their websites are not even accessible, their telephone lines are offline, their websites; both worldnet and econofibre websites are down and inaccessible.

Pros

Cons

Their portal to access your account information is not secure. I don't know how these companies still exist.

10 March 2021

A 4.4

Internet was Laggy and slow fibre, rang many times asking whats wrong they say just reset modem,so was doing resets every week for a year.we are gamers... so stink really for $92 p/mth..had to switch

Pros

Power was very cheap for our high usage family.

Cons

Internet was Slow and constant lagging for 92$ p/mth..wasn't even top fibre. Almost felt like it wasn't fibre

09 March 2021

Peter Washington 3

Just didn't really like the technical team as they just confused me. They in the end just did not make much sense and I was so happy so far to not have to talk to them again.

Pros

Made me feel that they really didn't care much about me and my internet experience after signing up with them.

Cons

Streaming is difficult at times and for someone that likes to do a lot of that, it has been annoying. Also technicians not easy to understand.

09 March 2021

Josie Winters 8

Great value for money. Phone app is a bit dated. Phone plan is good and internet is reliable

Pros

Value for money

Cons

Dated app

09 March 2021

Hoana Merita Walters 10

Best deal for me. Customer service support is professional friendly and helpful. In light of Covid-19 business recovery is slow with smooth pay option to spread payments. This option is monitored to inform me when I need to increase direct debit auto payments.

04 March 2021

Gordon Mitchell 10

Claire was extremely helpful in helping me out with my problem though I don't remember ever receiving the password for my internet before and had been using the shared internet before this

Pros

I now can use my chromecast and bedroom TV

Cons

It took 3 months of frustration

03 March 2021

Kev 4.6

Set up was good no issue. Have noticeable lag and overall the co tact fibre is not as good as what I had before.

Pros

Cheap

Cons

Fibre is notici le lacking compared to spark

01 March 2021

Tracey 1.4

Did not like them

Pros

Cons

They weren't helpful

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