Leave a review of Spark Broadband

Reliability
7
Speed
7
Support
7
Features
7
Value
7

Terms of Use and Privacy Policy apply

Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business. 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS
Total: 5.6
Reliability 6.3
Speed 6.0
Support 5.2
Features 5.9
Value 4.4
Average from 364 reviews
Showing 146-150 of 364 items.
2019-04-29 19:59:45
Maryanne 4.6
Spark fibre was fine while there were no issues. After my initial 12 months they offered me $10.00 off the usual cost. The main problem was the modem kept crapping out every day, and as I didnt get back to them fast enough about it, they offered me a new Hyawei HG659b for half price at $100.00, as the warranty had just run out.
That was at the end of being with them for 2 years. I was paying for up to 950 down and was getting around 150 at best in a one bedroom flat with no walls in gigacity.
Pros
Hmmm, have to think on that.
Cons
Crappy modem, not interested in keeping current customers.
2019-04-18 16:30:45
Rodrigo 8.6
Great service, but more expensive than most of the competitors.
Pros
realiable and fast
Cons
price
2019-04-18 14:54:14
Allan 7.4
Good overall but outpriced by others
Pros
reliable
Cons
price
2019-04-15 17:02:55
Dick Lane 6.6
I've been with Spark for a long time, and had fibre for nearly three years. The speed, though not great - 10 up, 50 down, was fine for my occasional OnDemand viewing etc. But the cost kept going up, and they weren't prepared to match other offers.
Pros
Good basic reliable service. Good billing, usage information - I liked the 80% used text, and the ability to download bills etc.
Cons
high cost
2019-04-15 09:34:37
Peter 5.8
Spark OK but like all other large companies does not have enough staff to cope with customers enquiries and employs people who first language is not English .
Makes policy decisions that suit them and not their customers.
Showing 146-150 of 364 items.
2/08/2016
Latest news on BroadbandCompare.co.nz 02.08.2016
 August 2016 Broadband Offers update – time for new Broadband plans and great internet deals. Today we have updated plans for a number of NZ ISPs:
Pokemon Go: What is it and why is everyone talking about it?
21/07/2016
Pokemon Go: What is it and why is everyone talking about it?
The new Pokemon game that is taking New Zealand and the world by storm.  You will have had to be living in a cave (were there any Pokemon there?!!?) if you haven't picked up on the conversation around Pokemon in the last week or two...so what is Pokemon Go?  
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
Experience lightning-fast 4000Mbps speeds with 360Net HyperNet.
Get $20 every month off your 12-month contract! Don’t miss out—sign up with 360Net today!
Experience lightning-fast 4000Mbps speeds with 360Net HyperNet.
Get $20 every month off your 12-month contract! Don’t miss out—sign up with 360Net today!
Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky  
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!
Cool Your Costs This Winter!
Get 50% off for 3 months on any Sky
Broadband fibre plan! Router included.
Lock in your price until April 2025!
Now that’s a cool winter deal!
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.